HCM @Work Blog | Inflection HR

The Shifting Landscape of HR in the 21st Century

Written by Jen Leigh | October, 12, 2020

This is the next generation of human resources is here and you need to rework your approach for success in the 21st Century HR landscape.  The face of the workplace is changing in a way never seen before in history. Five robust generations make up the workforce for the first time in history, with age groups spanning everyone from millennials to baby boomers working together to achieve your corporate goals. You need to understand age diversity in the workplace

HR Landscape for 2022

This unprecedented commingling of age groups within the HR industry presents employers with unique challenges in attracting, retaining, and maximizing diverse personnel. It also presents unique opportunities for the growth and transformation of human resources (HR) as a practice. Professionals in this area are becoming an ever more critical resource to mold your company into the organization that it needs to be. They can both help accommodate this seismic shift in human capital and to flourish with the exceptional, rich diversity of perspectives and inputs it offers.

Three factors, in particular, broadly characterize today's workplace and the challenges it sets forth for employers. Let's take a brief look at each of these challenges and the enlightened responses that HR can make to turn them into opportunities for growth.

The Democratization, Decentralization, & Decomposition of the HR Industry

Were at a time in 2022 when the idea of remote work is no longer a new concept, but something many employees look for in a job. That is why it is crucial for professionals in the HR landscape to understand how to hire a remote worker and to ensure that your workplace technology supports remote work.

This trend comes as a result of the needs of the workforce. Older employees whose generation was long the backbone of most companies generally tended to be highly motivated by their work and built their lives around it. As they age out of the workforce, their replacements tend to be workers from younger generations with a more fulfillment-seeking mindset. The personnel mix contains a blend of everything in between, and the HR department must stretch to meet the needs of each of these groups to keep the entire organization running smoothly.

The good news is that technology is a tremendous aid in this respect, making it completely pain-free to administer workers in many different configurations within the compensation spectrum. For example, a modern, cloud-based HCM solution offers and ensures compliance with salaried, shift, and even freelance work, as well as benefits such as earned, paid time off, and comp time. These are important to workers seeking that all-important work-life balance or looking for extra time away from work to volunteer or travel.

The Adoption of HCM Technology in the HR Landscape

Speaking of technology, it's becoming more adaptive in meeting the needs created by the HR landscape of the 21st century - and that includes in the workplace. By decentralizing power into the hands of employees, the digital revolution has modernized operations and paved the way for collaborative networking and wholly digital workplaces, completely redefining HR trends in 2022.

As such, this explosion of employee-facing technology can either transform your workplace with the ability to work in a more agile and efficient manner or it can paralyze your personnel with an overabundance of options. 

Sometimes this method of working does mean that employees will introduce their own solutions into the software mix, and that's okay. However, it's a good idea to put processes in place to govern off-network downloads to ensure that your system remains secure. This is an area in which HR and information technology can work together to set out best practices tailored to the new environment, one of the many reasons to use a modern, cloud-based HR system.

The Next Generation of Professionals in the HR Landscape Uses Option-Driven Decision Making

The graying of the baby boomer generation means that companies won't be able to wait any longer to optimize their talent tactics toward younger generations. This constituency puts a high priority on options when making choices to accept and stay in a job. For example, a recent survey ranked flexible work options as the number one retention tactic.

Interestingly, CEOs widely report that their main concerns with moving in the direction of more options lie in the area of HR: Can HR adapt to the curveballs thrown to them and the demands placed upon their function by adding new options on offer? By breaking out of time-worn paradigms, accepting that standards are unquestionably changing, and putting technology to use to aid in the transition, the answer back from HR should be a firm yes.

In reviewing your own organization's preparedness to step up to the challenges put forth by 21st-century human capital management, it's imperative to take advantage of all the resources that you can possibly bring to bear to evaluate and calibrate your situation.

To that end, we'd like to provide you with this free white paper, The Reinvention of HR: Managing HCM Trends and the Evolving Workforce, that goes into more depth on the changes currently afoot and how you can configure your organization to best respond to them.

If you are an employer struggling to adapt to the new landscape of HR in 2022, then perhaps it's time to consider a modern, cloud-based HCM solution. To learn more about the many features of our complete HCM solution, or to see how Inflection HR is already helping countless businesses adapt to the changing HR industry, contact us today.